ADA Accessibility
The Gaylord Rockies Resort & Convention Center works with Aspen Medical (303-455-4225) and Mobility 4 America (303-394-9355) for wheelchair and electric scooter rentals.
If you require mobility assistance it is recommended that you reserve your wheelchair or electric scooter one month prior to the event. If you arrive after 7pm it is recommended that you arrange for Aspen Medical or Mobility 4 America Services to coordinate with the hotel front desk so that your scooter will be delivered and available for pickup upon arrival at the Hotel.
Wheelchairs and Electric Scooters
Aspen Medical (303-455-4225) and Mobility 4 America (303-394-9355) are two providers of wheelchairs and electric scooters. Guests are able to call either company to reserve wheelchairs and/or scooters. The companies will deliver them to the Gaylord.
The daily rate for wheelchairs is $20, and the daily rate for electric scooters is $50. Both wheelchairs and electric scooters can be delivered to guest rooms for a $10 charge.
If you require mobility assistance it is recommended that you reserve your wheelchair or electric scooter at least one month prior to the event. If you arrive after 7pm it is recommended that you arrange for Aspen Medical or Mobility 4 America Services to coordinate with the hotel front desk so that your scooter will be available for pickup upon arrival.
Guest Room Accommodations
Guests with disabilities can relax and enjoy the luxury, comfort and modern conveniences of Gaylord’s guest rooms and suites. A warm, inviting atmosphere, combined with enticing amenities and superior service, will make our property the home-away-from-home you desire. Guest room accommodations for those with disabilities include:
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Guests in mobility-accessible rooms may inquire about lowering the bed height
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height – Toilet for Disabled
Viewports in Guest Room and Suites Doors
If you have any additional questions, please reach out to wbenccustsvc@wbenc.org.